Level Chicago - Old Town Hotel | Chicago ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

1140 North Wells Street, Chicago, Illinois, United States of America, IL 60610

Level Chicago - Old Town, a 4-star aparthotel, features spacious accommodations with modern design and well-equipped kitchens. Amenities include a seasonal outdoor swimming pool, fitness center, and a sauna. This family-friendly hotel offers access to local dining and shopping options.

Rooms & Amenities

Each suite at Level Chicago - Old Town is thoughtfully designed with fully-equipped kitchens, in-suite laundry, and spacious living areas. Units range from studios to three-bedroom suites, providing ample space for singles, couples, or families. Featured amenities include complimentary WiFi, flat-screen TVs, and private outdoor balconies.

Dining & Nearby Options

Dining options include the on-site Dialtone Coffee & Wine Bar, which serves coffee and light bites during the day and transforms into a wine lounge in the evening. The location on Wells Street offers easy access to multiple nearby restaurants such as Hash Browns and Happy Camper Pizzeria.

Leisure Amenities

Guests can enjoy leisure facilities such as a seasonal outdoor swimming pool and a fitness center equipped with premium cardio and strength equipment. Additional features include a sauna, hot tub, and a dedicated health club. Families can take advantage of the children's amenities available upon request.

Services & Local Area

Level Chicago - Old Town offers business services, including a 24-hour business center and front desk. Nearby transportation options include the Clark/Division subway station and the Division & Wells bus stop within a short walking distance. Popular attractions like Millennium Park and the Art Institute of Chicago are easily accessible.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Studio

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

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One-Bedroom King Suite

Max:

4 persons

680 sq. feet

Bed options:

1 King Size Bed

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Deluxe Suite

Max:

4 persons

715 sq. feet

Bed options:

1 King Size Bed

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Chicago 1.9 mi

Airports

Midway International (MDW) 11.3 mi

Chicago O'Hare International (ORD) 16.8 mi

Train

Millennium Station 1.4 mi

Millenium Station 1.5 mi

Metro stations

Clark/Division1000 ft

Sedgwick3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Gym Facilities

“I loved the gym available at Level Chicago - Old Town. It featured modern equipment and plenty of space for a good workout. I appreciated that I could maintain my fitness routine even while traveling. It felt motivating to be in such a well-equipped environment.” view full review

Spacious and Comfortable Room

“The room I stayed in was impressively large and comfortable. It had a nice balance of space where I could relax and feel at home. I also enjoyed having a balcony that allowed fresh air into the room, adding to the overall ambiance of my stay.” view full review

Rooftop Pool Area

“I absolutely loved the rooftop pool area. The open-air terrace was beautiful, featuring a hot tub, basketball court, and great seating options for lounging. It was a perfect way to unwind after a busy day and enjoy some leisure time.” view full review

Family-Friendly Game Room

“As someone traveling with family, I found the game room to be a fantastic addition. It was spacious and kept the kids entertained, making our stay enjoyable for everyone. It felt great to have a designated area for family fun.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Security
Locker room
Elevator
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Darts
Table tennis

Guest Parking

Shared kitchen

Dining

Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's play area
Game room

Spa & Leisure

Seasonal outdoor pool
Heated swimming pool
Sun terrace
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture

Self-catering

Shared kitchen

Location

1140 North Wells Street, Chicago, Illinois, United States of America, IL 60610

Map view

1140 North Wells Street, Chicago, Illinois, United States of America, IL 60610

City landmarks

875 N Michigan Ave Within Chicago 360

360 Chicago Observation Deck

4300 ft

Parks

Millennium Park

1.6 mi

Zoo

Lincoln Park Zoo

1.6 mi

Harbor

Navy Pier

1.6 mi

Museums

The Art Institute of Chicago

1.7 mi

Art object

Cloud Gate

1.5 mi

North Michigan Avenue

The Magnificent Mile

1.1 mi

233 S. Wacker Drive Entrance on Jackson Blvd

Skydeck Chicago

1.7 mi

439 N Wells St

Chicago-style pizza

4800 ft

233 S Wacker Dr

Willis Tower

1.7 mi

Museums

Museum Of Contemporary Art Chicago

1.0 mi

100 E. Wacker Drive

Chicago Riverwalk

1.1 mi

Museums

Chicago Cultural Center

1.4 mi

Fountains

Buckingham Fountain

2.0 mi

Museums

Chicago History Museum

4300 ft

Stadiums

Wrigley Field

3.3 mi

Aquarium

Shedd Aquarium

2.7 mi

Broadway Theatre

The Chicago Theatre

1.3 mi

Museums

Chicago Children's Museum

1.5 mi

Parks

Grant Park

2.0 mi

Shopping Area

Water Tower Place

4800 ft

Museums

International Museum of Surgical Science

4000 ft

Parks

Maggie Daley Park

1.6 mi

32 E Oak St # 200 State St. to Michigan Ave.

Oak Street

2900 ft

Museums

The Field Museum

2.7 mi

40 E Erie St

The Richard H. Driehaus Museum

1.1 mi

Museums

Loyola University Museum of Art

5000 ft

1616 N Wells St

Second City

3500 ft

Museums

Charnley-Persky House Museum

4000 ft

Gallery

Chicago Water Tower

4600 ft

Nearby

1200 - 1800 North on Wells St

The Old Town of Chicago

700 ft

Restaurants

The Glunz Tavern

700 ft

1206 N Wells St

The Rabbit Hole

700 ft

1208 N Wells St N Wells St. & W Division St.

Happy Camper Pizzeria

700 ft

1209 N Wells St

Blue Door Kitchen & Garden

1800 ft

52 W Elm St

Sunny Side Up Restaurant

1300 ft

1028 N Clark St

Lou Malnati's Pizzeria

2500 ft

1120 N State St

La Storia

1900 ft

1154 N Dearborn St

Eduardo's Enoteca

1900 ft

1212 N Dearborn St

Cafe Sushi

1700 ft

1342 North Wells Street

Butch Mc Guires Tavern

1900 ft

20 W Division St

Hopsmith Chicago

1900 ft

15 W Division St

Reviews and Ratings

Reviews from guests about their experience.

82%

loved their spa retreat and can’t wait to return.

8.2/10

Great

Rooms

7.4

Location

8.2

Service

6.2

Dining

7.8

Mia

United Kingdom, March 2025

5.8/10

I had a great experience at Level Chicago - Old Town, particularly enjoying the spacious and well-equipped apartment I stayed in. The rooftop pool and amenities were fantastic for relaxation and family fun. However, I faced a bit of frustration with the check-in process and some minor cleanliness issues that detracted from an otherwise enjoyable stay.

Rooms

8.0

My Two Bedroom Junior Deluxe Suite was spacious, equipped with a functional kitchen, and overall very comfortable.

Service

7.0

The staff, especially Traci and Jermaine, were very accommodating, although I did encounter some issues with my room access that required multiple trips to reception.

Location

9.0

The hotel's proximity to restaurants and public transport made getting around Chicago really easy, contributing positively to my experience.

Dining

8.0

I appreciated the hotel’s dining recommendations, which led me to some great local spots.

Facilities

9.0

The amenities on the 8th floor were excellent; I loved the sauna and hot tub, and my kids really enjoyed the game room and basketball area.

Nathaniel

United Kingdom, March 2025

6.0/10

My stay at Level Chicago - Old Town was overall pleasant, with spacious accommodations and a friendly atmosphere. However, I did encounter some issues with the amenities and service. While the cleanliness was commendable, my stay could have been improved with better communication regarding room amenities.

Rooms

7.0

I stayed in a Two Bedroom Executive Corner Suite, which was quite spacious and well-equipped with a full kitchen and in-unit laundry. The beds were comfortable, ensuring good rest.

Service

6.0

The staff was generally accommodating and offered helpful recommendations for dining options. However, I faced some challenges with check-in timing and service responsiveness that left me wishing for a smoother experience.

Location

7.0

Located in Old Town, the hotel is not exactly in walking distance to major tourist attractions during winter, but it was convenient to have an Aldi grocery store nearby for essentials. Using Uber was a must for ease of travel.

Dining

8.0

I appreciated that the staff provided good dining recommendations, which enriched my experience. It was also nice to have grills available for cooking during warmer months, enhancing the stay.

Facilities

6.0

The amenities, such as the game room, rooftop pool, and gym, were enjoyable. However, I was disappointed that the hot tub was out of service during my visit, limiting my options for relaxation.

Evelyn

United Kingdom, December 2024

5.4/10

I had a great stay at Level Chicago - Old Town! The location was super convenient, close to all the hotspots, and I loved the spacious apartment with a fully equipped kitchen. However, I did run into a few hiccups like not having the room I initially booked and a coffee pot being missing, which was a bummer. Overall, it was a good experience though, and I'd definitely consider staying here again.

Rooms

7.0

The one-bedroom suite was spacious and equipped with everything I needed, but it wasn't the exact room I expected.

Service

7.0

The staff was mostly friendly and helpful, but there were a few communication glitches that could be improved.

Location

8.0

I loved being just outside of Old Town, so I could easily access restaurants and attractions in Chicago.

Dining

7.0

There were great dining recommendations available, but I wish there were more local options within walking distance.

Facilities

7.0

The amenities like the gym and rooftop pool were awesome, but a hot tub issue and some missing features were disappointing.

Olivia

United Kingdom, November 2024

6.0/10

My stay at Level Chicago - Old Town had its ups and downs. The spacious apartment was well-equipped and perfect for a long trip. However, the staff's aggressive handling of check-out created a rather uncomfortable situation. Overall, the amenities and size of the apartments were fantastic, but the service experience left a lot to be desired.

Rooms

8.0

The one-bedroom suite was spacious and beautifully designed, featuring modern furnishings and a fully equipped kitchen that made my stay enjoyable. The comfortable bed ensured I had restful nights.

Service

5.0

While the assistant manager eventually showed compassion and worked to resolve issues, the aggressive behavior of some staff during my check-out was alarming and diminished my experience at the hotel.

Location

8.0

Situated just outside of Old Town, the hotel offered easy access to various attractions and a small market nearby, enhancing convenience during my stay.

Dining

8.0

The staff provided excellent dining recommendations which made exploring the local food scene enjoyable. I appreciated their knowledge when it came to local dining options.

Facilities

9.0

The extensive amenities, like the rooftop pool and well-equipped gym, provided great options for relaxation and recreation, contributing positively to my stay.

Penelope

United Kingdom, November 2024

7.4/10

I recently stayed at Level Chicago - Old Town and had a mixed experience. The spacious apartments were a highlight, especially the fully equipped kitchen which made my stay comfortable. However, I faced several issues such as a malfunctioning oven and missing amenities. Overall, while the location and amenities are appealing, the service could use improvement. 🏙️✨

Rooms

7.0

The one-bedroom suite was spacious with a nice modern design, but I encountered some maintenance issues, like a broken oven and a missing sofa bed setup for my family.

Service

6.0

The staff was friendly when addressed, but their response to maintenance issues was lacking. I had to follow up multiple times to get necessary items after check-in.

Location

9.0

The location was fantastic, offering easy access to restaurants, public transport, and just a short walk to lovely parks and shops in Old Town.

Dining

8.0

I enjoyed having a full kitchen, which allowed me to prepare meals. There are great dining options nearby like The Original Pancake House, which I highly recommend!

Facilities

7.0

The amenities on the 8th floor, including the pool and game room, were great for relaxation and social interaction. However, the hot tub was out of service during my stay.

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Level Chicago - Old Town Hotel, Chicago

About the Hotel

Rooms & Amenities

Dining & Nearby Options

Leisure Amenities

Services & Local Area

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Guest Parking

Dining

Business

Children

Spa & Leisure

Room features

Self-catering

Location

Reviews and Ratings